All inquiries and reservation requests made off this web site will be promptly answered.
All request are confirmed automatically or within 24 hours subject to a space/availability
To reserve your date, an initial payment of 25% is required.
You will receive a confirmation number and arrival information.
The remaining balance is due no later than 10 weeks 70 days prior to arrival date. Short notice bookings less than 8 weeks out require payment in full.
All booking is made through our automated secure booking engine.
Payment is only by credit card or PayPal and we accept Visa, Master Card and American express through our secure booking engine.
Only the number of persons listed and named on the booking form are entitled to be resident 1n the house or on the grounds for the period booked. Failure to comply could result in ejection without refund.
Any cancellations must be made by email -Deposits are non refundable -Cancellations refunds are as per the scale below.
Time before booking and amount charged for cancellation:
8 weeks = Deposit + 25% of balance // 6 weeks = Deposit + 50% of balance // 4 weeks = Deposit +80 % of balance
//2 weeks = Deposit + 100% of balance // 1 week = Deposit + 100% of balance
Change of dates:
Changing dates of a booking could incur a charge.( if the change can be accomodated)
In lieu of the traditional cash deposit, a charge is made for a damage waver insurance policy. This is a non refundable. Note the damage waver policy only covers up to a certain amount. If damages are greater than the value of the policy then the lead guest is liable for any balance occouring.
The lead guest is the person that the contract is agreed with and the source of communications. The lead guest is responsible for the group adhering to the rental conditions. Any disputes arising from the occupancy will only be conducted with the lead guest.
Changeover Days & Times:
In order that the accommodation is prepared for incoming clients you must vacate the accommodation by 11.00 am on the day of your departure. In Portugal you may enter the villa after 4.00pm. earlier arrivals and late departures may be facilitated upon request. (note there may be charges for these services)
Homes are defined as a self-catering unit. It will be supplied with a starter set of hand soap, toilet paper dishwasher tab, clothes Detergent (1 full roll per bathroom) and garbage bags.
Electric pool heat is an optional extra and will incur a charge the request should be made at the time of booking.
Safety regulations limit the maximum occupancy in a home to the bed spaces provided: 8 people in four bedroom home, plus young children in cots provided.
Our home is NON SMOKING.
orry, even though we love them dearly, we also cannot accommodate pets in our homes.
There are NO PARTIES allowed in our homes or the grounds of our homes.
The management is not responsible for any loss of personal effects.
We strongly advise that all guests are covered by adequate travel insurance.
The Owners cannot accept any liability for your personal safety during your residency of the house. Guests are reminded to exercise care as to the personal safety of themselves and all party members.
Whenever possible valuables should be deposited in the safe provided.
Problems or Complaints:
In the unlikely event that you experience any problems with the property please contact the local Management Company immediately to assist and rectify the matter as soon as is practically possible. Should a problem remain unresolved, the manager must be notified immediately. Every effort has been made to ensure the accuracy of descriptions concerning the property and services. However, we cannot be held responsible for any errors, omissions and changes beyond our control.
Portugal has a hot climate and some insects and small creatures are inevitable and are not a cause for complaint. Their presence is no reflection on the cleanliness of the property. The home is treated regularly as part of a pest control program.
It is vital that all external doors and windows are kept shut at all times, not only will this help to keep bugs from the property, but it will also enable the air conditioning unit to function more efficiently.
Do not splat bugs on the wall or furniture as it is unhygienic and not very pleasant for future guests